How much is shipping?
Nothing. Every order ships complimentary worldwide by DHL Express, fully insured, with signature required on delivery.
How long does delivery take?
Typically 2–4 business days. DHL Worldwide Express usually runs 2–3 days; we allow an extra day or two in case customs takes time to clear the piece. Tracking is emailed the moment your order is dispatched.
Will I be charged customs or import duty when it arrives?
No. Little Europe ships as the exporter of record and pays all importation duties and taxes on your behalf. Nothing is collected from you on arrival.
Do I get to see the actual piece before it ships?
Yes. We send you full photographs and video of your actual item — your watch, your serial, your stone — before it leaves Sint Maarten. Not a catalogue image.
Are you an authorised dealer?
Yes. We buy directly from the maisons and every piece is supplied with the manufacturer’s original box, papers and international warranty, activated by us at point of sale.
Will someone contact me before my order ships?
Yes, always. We send a personal verification email confirming your delivery address, contact number, and that the name on the payment card matches the order.
Can I return something?
Contact us within 7 days of delivery. Jewellery is refunded in full once returned unworn and complete. Watches are exchanged or credited rather than refunded — the credit is valid for 30 days against anything we carry. Return shipping is arranged by the client and must be fully insured. US clients return by FedEx to a US address. See Returns & Exchanges.
What warranty do I get?
The manufacturer’s own international warranty, activated by us as an authorised dealer. Length varies by brand and movement — two years is standard, longer for in-house and COSC-certified calibres. The exact term is on the product page and on the card in the box.
Can you service or repair a piece I did not buy from you?
Yes. We handle watch servicing, restringing and ring sizing through workshops we have worked with for decades. Send us a photograph on WhatsApp and we will tell you what is involved.
Can you resize a ring before you send it?
In most cases, yes — tell us your size when you order, or reply to the verification email we send before dispatch.
Why is it cheaper than at home?
Sint Maarten is a duty-free port with no import duty and no sales tax on luxury goods, and we pay your import duties as well. See Duty-Free Explained.
Do you ship worldwide?
Yes, everywhere, at no charge.
What currency are your prices in?
US dollars.
Where are you?
Two doors on Front Street, Philipsburg, Sint Maarten — number 80, where we began in 1976, and number 2, our boutiques location.